Terms & Policies

Terms of service

Terms of Service

 Article 1: Definition

1. LUNA PARK KK (hereafter known as "the company") or our agents set out the following provisions to be applied with regards to the aforementioned company's website (hereafter known as "the site").

  1. 2. From this point on in the terms please understand that the following definitions will be used in this document (hereafter referred to as the "agreement") which is a contract between the end user (hereafter known as "user") with regards to the sites hosted under lunapark.store, and all other related URLs (hereafter referred to as "the site") and applies to users use of the services therein.

Article 2: Extent of and Changes to the Terms and Conditions 

  1. 1. The company has set the following Terms and Conditions with the understanding that they apply to both the company as well as users with the understanding that users will endeavor to follow along with them to the best of their ability.

  2. 2. Any additional or unique terms or conditions that may be posted on our site, sub-sites, via other linked sites or via direct communication from the company to the users will be considered as an element of these provisions. In any cases where unique terms or additional terms differ from those described in this listing of terms and conditions the unique or additional terms will be considered to take precedence.

  3. 3. The company reserves the right to make any changes deemed necessary to the terms and conditions without seeking the prior consent of users. From that point such changes or additions are made onwards the newly updated terms and conditions will constitute the current terms of use for the site and/or point system.

  4. 4. The company disavows any responsibility for inconvenience or loss caused to the user by updates to the terms and conditions.

Article 3: Status and Requirements of Users

1. Status of Users

    • Users accept their status as users of the site and as such agree to follow all terms and conditions set forth in the agreement to the best of their ability. 

2. Using this site

    • While using this site users agree to refrain from the following:

    • (1) Any actions that infringe on this site's or any third party's copyright, patent, trademark, trade secret or other intellectual property rights, including rights of publicity or privacy;

    • (2) Taking any actions that may cause damage to this company or any associated third party;

    • (3)Take any action that detrimentally interferes with, surreptitiously intercepts or expropriates any system, data or Information; or interfere or attempt to interfere with the site;

    • (4) Take any action that is offensive to public order and morals;

    • (5) Violate any laws or perform any action that may lead to the violation of any laws;

    • (6) Provide false, inaccurate or misleading information (including personal information);

    • (7) Utilize this site for commercial gain without expressed authorization;

    • (8) Act in a manner that is defamatory, libelous, threatening or harassing;

    • (9) Distribute viruses or any other technologies that may harm this site, or the interests or property of other users;

    • (10) Violate any domestic or international law, statute, ordinance, or regulations;

    • (11) Take any other action that may be deemed inappropriate by this site.

Article 4: Privacy Policy

  1. The company will manage any personal information entered in the site by users as outlined in the Privacy Policy. For further information regarding such policies please view the site's Privacy Policy.

Article 5: Purchases

  1. The site may be used to purchase products.
    When placing orders with the site, users agree to read, agree with and accept our privacy policy as well as all of the terms and conditions contained in the user agreement.

  2. 2. When placing an order, users agree to adhere to the methods stipulated by the site
    After placing and order, users will receive an order confirmation notice from the site.
    When placing an order, users are entering a legal contract with this site.
    This contract is binding until the products ordered have been delivered to the delivery carrier by the company.
    This contract is subject to cancellation at any time at the discretion of the site

  3. 3. Legal or other necessary measures will be taken if it has been determined at any time, including after an order has been completed, that the user has violated the company's terms and conditions.

  4. 4. The company will accept no liability in any event including (without limitation) negligence for any damages or loss of any kind, including (without limitation) direct, indirect, incidental, special or consequential damages, expenses or losses arising out of, or in connection with the user's use or inability to use the site, or in connection with any error, omission, defect, computer virus, system failure or in connection with the access of, use of, performance of, browsing in the site.

Article 6: Prices

  1. 1. All prices are considered to be set at the time an order is placed;

  2. 2. The site strives to provide only accurate information, however in the event of a pricing error the order will be altered to reflect the correct price;

  3. 3. In the event of manufacturer price change any affected orders will be altered to reflect the new price.

Article 7: Shipping

  1. 1. All costs related to shipping service will be borne by the user. All shipping costs and applicable services will be determined by the company;

  2. 2. Users agree to contact their local post office (not the company) for any changes to shipping address or other delivery details to be made after an order has been shipped;

  3. 3. The site accepts no liability for order or item cancellations caused by shipping delays, product availability, etc.

Article 8: Returns

  1. 1. Due to the nature of the products, we cannot accept returns, if your product arrived defective, you must notify the company by email, info@lunapark.store within 7 days and a store credit may be issued depending on proof provided. 

  2. 2. Users agree to follow the process noted above and to abide by any service terms set by the company.

  3. If you wish to cancel your order, there will be a £15 restocking fee.

Article 9: Product Liability

  1. 1. In the event that a product cannot be procured, the site reserves the right to cancel any orders as necessary.

  2. 2. The company will send products to the address stipulated by the user on the applicable order form;

  3. 3. The site will do its utmost to ensure the accuracy and completeness of product descriptions, however the company accepts no liability for inaccuracies or errors. Current descriptions take precedence over those previous noted;

  4. 4. Under law, this site accepts no responsibility whatsoever for damage to or loss of merchandise.

Article 10: Information Published on the Site

  1. 1. There is no guarantee regarding the accuracy, timeliness or usability of the information published on the site;

  2. 2. The site reserves the right to add, alter, remove, etc. any information provided at any time and without prior notice;

  3. 3. The site accepts no liability for any damages incurred by users as a result of any information which is added, altered or removed in this way.

Article 11: Interruption or Discontinuation of Service

  1. 1. The site reserves the right to halt or discontinue any and all services at the company's discretion without prior notice for any of the following reasons:

    • (1) System trouble, system updates, security checks or any sort of emergency;

    • (2) In the event of a natural disaster or act of God;

    • (3) Problems related to ISPs or other communications carriers;

    • (4) Halt of or discontinuation of service due to technological, operational or any other unforeseen circumstances.

  2. 2. The site accepts no responsibility for damages incurred by users or other 3rd parties in the event of service suspension or cancellation.

Article 12: Links

  1. 1. The site makes no warranty of any type regarding the information, products, services, opinions, ideas, instructions or materials that may be contained in, or the technical performance of, any linked website;

  2. 2. When linking to the site, the link, when activated by a user, must display the site in full-screen format and not with a "frame" on the linked website;

  3. 3. Links to other websites may be removed from this site any at time.

Article 13: Copyrights

  1. 1. Users may not infringe the site's copyrights, patents, trademarks, trade secrets or other intellectual property rights;

  2. 2. Users may not infringe on any third party's copyright, patent, trademark, trade secret or other intellectual property rights;

  3. 3. If this agreement is breached by a user, that user accepts all responsibility, legal and financial, and agrees to not take any action which would interfere with or damage the company in any way.

 Article 14: Trademarks

  1. "LUNA PARK KK", "LUNA PARK Online Store", and all logos related to the site's services are registered trademarks of LUNA PARK. All other product and company names found on this site are registered trademarks. Users may not copy, imitate or use any such images or logos without prior written consent.

Article 15: Liability Indemnity

  1. 1. The site accepts no liability for damages incurred by users or other 3rd parties as a result of changes to or the suspension, discontinuation or abolishment of service;

  2. 2. The site accepts no liability for damages incurred to 3rd parties by users. In the event of such a situation said user accepts all responsibility, legal and financial, and agrees to not take any action which would interfere with or damage the company in any way.

Article 16: Legal Compliance

  1. All aspects of the agreement are in accordance with Japanese law.

Article 17: Jurisdiction

  1. The agreement shall be governed in all respects by the laws of Japan, without regard to conflict of law provisions. The user agrees that any claim or dispute you may have against the company must be resolved exclusively by the Tokyo District Court located in Tokyo, Japan.

Article 18: Contact

  1. 1. All notifications to users regarding use of the site will be sent via e-mail or posted on the site itself;

  2. 2. Users agree to comply with any updates or contact sent from the company;

  3. 3.Users agree that any communications made with the site via the above listed methods may be used in a court of law.

Privacy Policy


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in UK privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

 

When do we collect information?

 

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey or enter information on our site.


 

How do we use your information?

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
 

      • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

      • To improve our website in order to better serve you.

      • To allow us to better service you in responding to your customer service requests.

      • To administer a contest, promotion, survey or other site feature.

      • To quickly process your transactions.

      • To send periodic emails regarding your order or other products and services.

 

How do we protect visitor information?

 

Our website is secured in order to make your visit to our site as safe as possible.
 

We do not use Malware Scanning.
 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology via Stripe Payment and Paypal Systems

 

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

 

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

      • Help remember and process the items in the shopping cart.

      • Understand and save user's preferences for future visits.

      • Keep track of advertisements.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

 

If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

 

However, you can still place orders .


 

Third Party Disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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Google

 

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
 

We have not enabled Google AdSense on our site but we may do so in the future.


Users will be notified of any privacy policy changes:

      • On our Privacy Policy Page

Users are able to change their personal information:

      • By emailing us

      • By logging in to their account

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We do not specifically market to children under 13.

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Contacting Us

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If at any time you would like to unsubscribe from receiving future emails, you can email us at info@lunapark.store​

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You can also use the email above if you have any questions or concerns regarding your privacy.